Karnataka Bank Consumer Complaints Procedure

Submitted by admin on Fri, 10/07/2015 - 2:13pm

If you are facing with any complaint with any branch of Karnataka Bank Ltd., do following:

Step 1

You can give your complaint by phone call at Karnataka Bank toll free number.

Step 2

If satisfactory reply is not received, do following:

  • Give your complaint in writing to the Branch Manager for its quick solution within 1 week.
  • Register your complaint in complaint form. Obtain its acknowledgement and reference number.

Step 3

If you are not satisfied with the solution given by Branch head, you can give your complaint to the Regional office.

Step 4

If satisfactory reply is not received from RO within 2 weeks, you can also give your complaint to the head office :

Chief Manager
Karnataka Bank Ltd
Customer Service & Grievance Redressal Cell, Head Office
Mahaveera Circle
Mangaluru - 575002
Tel: 0824-2228322/2228318
Fax: 0824-2225587

The head office tries to solve the complaint within 3 weeks.

Final Step

You can also write to Banking Ombudsman (BO) if you are not satisfied with the reply after 1 month.