UCO Bank Consumer Complaint Procedure

If you have any complaint with the services of any branch of UCO Bank, do following:

Step 1

Give your complaint in writing to the Branch Manager and keep acknowledgement of the complaint.
You will receive the receipt within 3 days from the date of receipt of complaint.

If the complaint is made through phone or UCO bank toll free help line number, you will get complaint reference number.

Step 2

If your complaint is not solved by the branch within 10 days from the date of receipt, you can write to the Zonal office. The zonal office tries to solve the complaint within next 10 days. Please click here for contact details of zonal offices.

Step 3

If the Zonal office is not able to solve, you can then contact the Circle office for giving reply within next 5 days.

Step 4

You can contact the Head office if your complaint is not solved by the circle office. The head office tries to solve within 30 days.

Final Step

If you are still not satisfied with the response of Bank, you can finally contact Banking Ombudsman (BO) appointed by Reserve Bank of India.